These terms are an agreement between you and Indomitable Lion LLC ("MedicBase", "we", "us") covering your use of the MedicBase mobile application, and the website at getmedicbase.com. By creating an account or using the service, you agree to them. If you do not agree, do not use MedicBase.
1. What MedicBase is, and what it is not
Specifically, MedicBase does:
- Store documents you upload and organize them by assignment and tax year
- Count days per location and nights recorded at your tax home, from dates you enter
- Show you criteria the IRS is known to weigh, and indicate which supporting documents you have and have not provided
- Produce a report summarising your own records
MedicBase does not:
- Provide tax, legal, accounting or financial advice
- Prepare, review or file tax returns
- Calculate what you owe, or what any deduction or exclusion is worth to you
- Determine whether you have a tax home, whether your stipends are taxable, or whether you qualify for any tax treatment
- Represent you before the IRS or any state tax authority
- Guarantee that your records will be accepted by any tax authority, or that you will not be examined
No output of MedicBase — including the readiness score, clock warnings or the exported report — is advice or an assurance of any outcome. All of it is a presentation of information you supplied. Tax home rules are set out in IRS Publication 463 and related guidance, and how they apply to you depends on facts we cannot see. You should consult a qualified CPA or Enrolled Agent, ideally one experienced with travel healthcare, before relying on anything for a tax filing.
You are responsible for the accuracy and completeness of what you enter. MedicBase cannot detect an incorrect date, a missing assignment or a document that is not what you labelled it.
2. Eligibility
You must be at least 18 years old and legally able to enter a contract. MedicBase is designed around United States federal tax concepts and is offered for use in the United States. You may use it elsewhere, but it will not reflect the rules of any other country.
3. Your account
You are responsible for keeping your login credentials secure and for activity under your account. Tell us promptly at support@getmedicbase.com if you believe your account has been accessed without your permission. One account is for one person; do not share it.
4. Your content
You own everything you upload. We claim no ownership of your documents, records or data.
You grant us a limited, non-exclusive, worldwide, royalty-free license to store, copy, transmit, process and display your content, solely to operate the service for you — for example to keep a document, show it back to you, or place it in a report you asked for. This license exists only so the service can function, ends when you delete the content or your account, and does not permit us to use your content for any other purpose.
We do not use your content to train artificial intelligence or machine learning models.
You confirm that you have the right to upload what you upload, and that doing so does not breach anyone else's rights or any obligation you owe to an employer or agency.
5. Acceptable use
Do not use MedicBase to:
- Store or transmit patient information or other protected health information
- Create, store or export records you know to be false, in order to misrepresent your circumstances to any tax authority or other party
- Upload malware, or anything unlawful or infringing
- Attempt to access another user's data, probe our systems, or circumvent security or usage limits
- Scrape, resell, sublicense or white-label the service
- Impersonate anyone, or misrepresent your relationship with any person or organization
We may suspend or terminate an account that breaches this section.
6. Subscriptions and billing
Plans
MedicBase offers paid plans billed monthly or annually, and a one-time Lifetime purchase. Current prices are shown in the app before you purchase, and within the app store listing. Without a plan you can still open, export and delete your own documents.
Free trial
The annual plan may include a free trial for new subscribers, as shown in the app at the time of purchase. Unless you cancel at least 24 hours before the trial ends, the annual subscription starts and is charged to your app store account when the trial ends.
Lifetime purchase
A Lifetime purchase is a one-time payment that gives you the paid features of MedicBase for as long as we operate the service, without renewal. It does not include services we may offer separately in the future.
How billing works
Subscriptions purchased in the app are billed by Apple or Google, not by us. Payment is charged to your app store account on confirmation of purchase.
Automatic renewal
Subscriptions renew automatically at the then-current price unless cancelled at least 24 hours before the end of the period. Your account is charged for renewal within 24 hours of the period ending.
Cancelling
Cancel in your Apple App Store or Google Play account settings, not through us — we cannot cancel an app store subscription on your behalf. Cancelling stops future renewals. You keep paid access until the end of the period you have paid for.
Refunds
Refunds for app store purchases are handled by Apple or Google under their policies. We cannot issue them directly. If you believe you have been charged in error, contact us at support@getmedicbase.com and we will help where we can.
Price changes
We may change prices. Any change is notified at least 30 days before it takes effect and applies from your next renewal, never mid-term.
7. Changes to the service
We may add, change or remove features. Where a change materially reduces functionality you are paying for, we will give you at least 30 days' notice and, if you do not wish to continue, a pro-rated refund of the unused portion, arranged through the relevant app store where possible.
Two commitments do not change: you can always export your own documents, on any plan, and you can always delete your account.
8. Availability
We aim to keep MedicBase available and working, but we do not promise uninterrupted service. Maintenance, third-party outages and faults happen. MedicBase is not a substitute for your own backups, and you should keep copies of documents that matter to you elsewhere as well.
9. Export and deletion
You can export all of your documents and records from within the app at any time, on any plan, without contacting us. You can delete your account from within the app; deletion is permanent and we cannot recover deleted content.
If a paid subscription lapses, your data is retained for 12 months so you can export it, then deleted. We will remind you before that happens.
10. Our intellectual property
The MedicBase name, logo, software, design and content are owned by Indomitable Lion LLC and protected by intellectual property law. These terms grant you a personal, non-transferable, revocable license to use the app for its intended purpose, and nothing more.
11. Disclaimers
To the fullest extent permitted by law, MedicBase is provided "as is" and "as available", without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement.
Without limiting that: we do not warrant that the service will be uninterrupted or error-free, that day counts or readiness indicators derived from your entries are correct if your entries are not, that your records will satisfy the IRS or any state authority, or that using MedicBase will prevent, resolve or improve the outcome of any examination.
12. Limitation of liability
To the fullest extent permitted by law, Indomitable Lion LLC and its members, officers and contractors are not liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost data, lost tax benefits, back taxes, interest, penalties, or professional fees, arising out of or relating to your use of MedicBase, whether in contract, tort or otherwise, and whether or not we were advised of the possibility.
Our total aggregate liability for all claims relating to the service is limited to the greater of (a) the amount you paid us in the 12 months before the event giving rise to the claim, or (b) fifty US dollars ($50).
Some jurisdictions do not allow certain exclusions or limitations, so parts of this section may not apply to you. Nothing in these terms excludes liability that cannot lawfully be excluded, including for fraud or wilful misconduct.
13. Indemnification
You agree to indemnify and hold harmless Indomitable Lion LLC from claims, damages and reasonable legal costs arising from your breach of these terms, your misuse of the service, or content you upload that infringes someone else's rights.
14. Termination
You may stop using MedicBase and delete your account at any time. We may suspend or terminate your access if you breach these terms, if required by law, or if we discontinue the service. If we discontinue the service, we will give you at least 60 days' notice and a way to export everything. Sections 4, 10, 11, 12, 13 and 16 survive termination.
15. Third-party services
MedicBase relies on third parties including Apple, Google, Supabase and Vercel. Their terms govern their own services. We are not responsible for their acts or omissions.
Apple is not a party to these terms and has no obligation to provide support for MedicBase. Apple is a third-party beneficiary of these terms and may enforce them against you.
16. Governing law and disputes
These terms are governed by the laws of the State of Florida, United States, without regard to conflict-of-law rules.
Talk to us first. Before starting any formal proceeding, contact support@getmedicbase.com describing the problem and what you would like done. Most issues resolve this way, and we ask for 30 days to try.
If we cannot resolve it, any dispute will be brought exclusively in the state or federal courts located in Broward County, Florida, and you and we consent to the personal jurisdiction of those courts.
17. Changes to these terms
We may update these terms. If a change is material we will notify you in the app and by email at least 14 days before it takes effect. Continuing to use MedicBase after that means you accept the updated terms. If you do not accept them, stop using the service and, if you wish, delete your account.
18. General
If any provision is found unenforceable, the rest remains in force. Our not enforcing a provision is not a waiver of it. You may not assign these terms; we may assign them in connection with a merger or sale of the business. These terms, together with the Privacy Policy, are the entire agreement between us regarding the service.
19. Contact
Indomitable Lion LLC
3833 Powerline Rd Suite 201
Fort Lauderdale, FL 33309
United States
support@getmedicbase.com